1. How long does shipping take?
Orders are typically delivered within 3–12 business days, depending on your country, customs processing and local courier services.
2. How can I track my order?
Once your order has been shipped, you will receive a tracking number via email. You can also visit our Track Your Order page and enter your order details to check the latest shipping status.
3. What payment methods do you accept?
We currently accept PayPal, allowing you to pay securely using your PayPal balance, linked bank account, or eligible credit/debit cards through PayPal.
4. Can I cancel my order?
Orders can only be cancelled before they are processed for shipment. Please contact us as soon as possible if you wish to cancel your order.
5. What is your return policy?
If you’re not satisfied with your purchase, please contact us within 7 days of receiving your order. We’ll review your request and assist you according to our Return & Refund Policy.
6. What should I do if I receive a damaged or incorrect item?
Please contact us within 48 hours of delivery with clear photos of the item and packaging. We’ll resolve the issue as quickly as possible.
7. Do you ship internationally?
Yes! We proudly ship to customers worldwide.
8. How much does shipping cost?
Shipping charges are displayed at checkout and may vary depending on your destination.
9. I entered the wrong shipping address. What should I do?
Please contact us immediately. If your order hasn’t been shipped yet, we’ll update your shipping address.
10. How can I contact customer support?
If you have any questions, please visit our Contact Us page or email us at Dzaviosupport@gmail.com