Shipping policy
Shipping Policy
Thank you for shopping with Dzavio.
Processing Time
Orders are processed within 1–3 business business days after payment confirmation. Processing time includes order verification, preparation, and fulfilment. Orders are not processed on weekends or public holidays.
Shipping Time
Estimated delivery times are:
- United Arab Emirates: 6–10 business days
- International Orders: 8–18 business days
Delivery times may vary depending on the destination, customs procedures, carrier delays, and other factors outside of our control.
Shipping Costs
We offer free shipping on eligible orders. Shipping availability and delivery estimates may vary depending on the destination country.
Order Tracking
Once your order has been shipped, you will receive a confirmation email containing your tracking information. You can use this tracking number to monitor the progress of your shipment.
Delays
While we work hard to deliver your order within the estimated timeframe, delays may occur due to customs clearance, weather conditions, holidays, carrier issues, or other circumstances beyond our control.
Incorrect Address
Please ensure that your shipping address is accurate and complete before placing your order. Dzavio is not responsible for delays, failed deliveries, or additional charges caused by incorrect or incomplete shipping information provided by the customer.
Lost or Damaged Packages
If your package arrives damaged, or if you believe your package has been lost during transit, please contact us as soon as possible. We will review the issue and assist you with the next steps.
Contact Us
For any shipping-related questions, please contact us:
Mobile: +971 55 629 5057
Email: Dzaviosupport@gmail.com